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Terms & Conditions

Welcome to UcanHelp (www.ucanhelp.in), operated by Navtejas Welfare Foundation, a registered non-profit organization (NPO) dedicated to social welfare and community development. By accessing or using this website, you agree to abide by the following Terms and Conditions.

 

Please read them carefully before making any donations, sharing information, or using any service on this platform.

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1. Organization Information

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  • Name of NPO: Navtejas Welfare Foundation

  • Operating Website Name: UcanHelp

  • Website URL: www.ucanhelp.in

  • Email: ucanhelp.in@gmail.com

  • Phone Number: +91 9289016406

  • NGO Darpan ID : DL/2025/0598353

  • PAN: AAKCN1609F

  • Registration Number: U88900DL2025NPL442423

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2. Use of Website

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This website is intended to:

  • Provide information about the initiatives and programs of Navtejas Welfare Foundation

  • Facilitate online donations and contributions

  • Enable users to participate in volunteering or awareness activities

Users are required to use this site lawfully and ethically. Any misuse, hacking attempts, or fraudulent activities will be reported and may result in legal action.

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3. Donations and Payments

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  • All donations made via the website are voluntary and non-refundable.

  • We accept payments via secure payment gateways integrated into the website.

  • UcanHelp and its partners follow industry-standard security protocols (SSL encryption, PCI-DSS compliance, OTP verification, etc.) to protect your data and payment information.

  • An official donation receipt will be sent to the donor’s email ID within 3–7 business days after a successful transaction.

  • For donations above the prescribed limit, PAN details may be required under income tax regulations.

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4. Third-Party Service Providers

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To offer a seamless and secure experience, we may engage with third-party service providers including:

  • Payment gateway partners

  • OTP and SMS vendors

  • Email service providers

  • Data analytics tools

  • Marketing and CRM platforms

All such vendors comply with data protection and cybersecurity norms. By using our website, you agree to share relevant data (name, mobile number, email, donation amount, etc.) with these trusted partners for operational purposes only.

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5. Data Privacy & Protection

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  • We are committed to protecting your personal information and follow reasonable security practices and procedures.

  • User data will only be used for internal records, donor engagement, and legal compliance.

  • No data will be sold or shared for commercial gain.

  • You may opt out of communications at any time by writing to us at [Insert Email].

For more information, refer to our Privacy Policy

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6. User Conduct
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By using this website, you agree:

  • Not to impersonate any person or entity.

  • Not to post false, misleading, or offensive content.

  • Not to exploit the platform for illegal or unethical gains.

  • Not to attempt unauthorized access to the site, databases, or servers.

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7. Refund and Cancellation Policy

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Donations made are non-refundable except in rare cases of accidental duplicate transactions or technical errors. Refund requests, if any, must be made within 7 days of the transaction with proof of payment.

To initiate a refund query, email us at ucanhelp.in@gmail.com.

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8. Shipping and Delivery Policy

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No Physical Shipping or Delivery : As we do not sell or ship physical products, there is no physical delivery involved in any transaction. All donor interactions and receipts are processed digitally.​

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9. Intellectual Property

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All content, graphics, design, text, logos, and media on this website are the property of Navtejas Welfare Foundation and/or its content providers. Unauthorized use, reproduction, or distribution is prohibited.

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10. Limitation of Liability

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Navtejas Welfare Foundation will not be liable for:

  • Any technical failure or downtime of the website or payment gateway

  • Any loss, damage, or harm resulting from the use of this website

  • Any error in processing donation receipts due to incorrect information provided by the user

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11. Modification of Terms

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We reserve the right to change or update these Terms at any time without prior notice. Changes will be effective immediately upon being posted on the website.

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12. Governing Law and Jurisdiction

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These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts located in Delhi.

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13. Contact Us

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For any questions, concerns, or legal queries regarding these Terms and Conditions, please contact:

Navtejas Welfare Foundation
Corporate Office: D-122
Jaitpur Extention
Badarpur
New Delhi – 110044
Phone: +91 9289016406
Email: ucanhelp.in@gmail.com

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